It is our highest priority to ship only the best quality palms and tropical plants and have them delivered to you happy and healthy.

It is our policy to only process payment of 50% of your online order value prior to pick-up or delivery of your palms and plants.

During the checkout process you will see the total balance of your order, the full cost, is submitted to your credit card company for approval. When you check your statement you will be able to confirm that Palms and Plants Canada only processed 50% of that balance prior to delivery of your order.

The remaining order balance and shipping costs (if applicable) are charged to your chosen payment method at the time of your order pick-up or shipment.

Orders received prior to May 1st reserve available inventory in our new season delivery, expected to arrive from Florida in mid-May (weather depending).

Should you have any questions about your order, our order billing, or opportunities for wholesale or volume discounts, please contact us at info@palmsandplants.ca